If they were using Skype, why did they have to travel the globe??

""Ford and Fred Hoff, the administration’s coordinator for Syria, have traveled the globe meeting with Syrians. Using Skype and other communication technologies, they’ve sought to maintain ties inside Syria with “technocrats,” the professional class currently inside the country or who have recently left. This key group has both on-the-ground experience and the authority to pick up running the government during the transition."" (thanks Tom)